Launching a modern, impactful, and mobile-friendly training course for an innovative company.
Our goal was to create an easy to understand training for employees, both new and existing, that increased knowledge retention, while decreasing the overall training time required. The results have exceeded expectations with faster on-boarding for new employees, reduction in on the job mistakes, and a deeper "bench" with cross training efforts. By making sure that the training was clear and simple to understand, we have reduced the time in the classroom and greatly reduced overall training costs. The combination of reduced training costs and reduced mistakes, while increasing employee knowledge retention has exceeded expectations.
The combination of reduced training costs and reduced mistakes, while increasing employee knowledge retention has exceeded expectations.
While our goal was to create a memorable training and fantastic employee experience, we succeeded in other areas. The newly design training has now become a competitive advantage for CityServiceValcon. Our client now has the ability to train new hires faster with a higher rate of success. They can support their operation utilizing consistent and measurable training. CityServiceValcon can also update or modify the training process as needed when and if details change, providing a "living" course instead gathering dust.