Creating a scalable and measurable digital training experience for new hires and employees across the globe.
Our goal was challenging as the client provides products for the mining industry and their current level of technology adoption is lagging behind many industries. We designed a training with an extremely simple to understand interface. The training can still be used on mobile devices and accessed 24/7. The results have been impressive. Richwood moved from a "tribal knowledge" on-boarding process to a well documented, repeatable process that employees enjoy. Not only that, but they also immediately communicated the power and polish of their brand with beautifully designed training.
With the goal of consistent training achieved and the standards not dependent on who the trainer is that day, Richwood saw immediate success. Now employees start with the same baseline information. Even better is the information is in easy to digest segments that are easy to update. The library continues expand and looks great!